What to do if you break down
Stopping in an emergency:
- Pull on to the hard shoulder and stop as far to the left as possible with wheels turned to the left.
- Leave your sidelights on and turn on the hazard warning lights.
- Get out of the vehicle by the left-hand door and make sure that all your passengers do the same.
- Leave animals in the vehicle or in an emergency, keep them under proper control on the verge.
- If you have reflective jackets in the vehicle wear them – do not use a warning triangle on the hard shoulder.
- Make sure that passengers keep away from the carriageway and hard shoulder and children are kept under control – it is best to retreat up the bank, or behind a barrier if this is possible.
- Try to stop near an emergency telephone (situated at approximately one-mile intervals along the hard shoulder)
- Walk to an emergency telephone on your side of the carriageway (follow the arrows on the posts at the back of the hard shoulder) – the telephone is free of charge and connects directly to the Highways Agency or the police.
- Stop to go to the toilet.
- Stop to use a mobile phone.
- Stop to check a route or a map.
- Attempt to place a warning triangle on a motorway.
- Try to repair even simple problems.